FAQ

Frequently Asked Questions

Have a question about our services or how we work? You’ll find answers to the most common ones here. If you don’t see what you’re looking for, our team is always ready to help.

FAQs

Common questions we hear

What types of facilities do you service?

We work with a wide range of commercial and institutional facilities - including offices, schools, medical buildings, churches, industrial spaces, and retail locations.

Do you offer customizable cleaning plans?

Yes. Every service plan is tailored to your building’s unique needs, schedule, and budget. No one-size-fits-all solutions.

Are your team members trained and insured?

Absolutely. All of our staff are trained, background-checked, and insured so you can have complete peace of mind.

Can you provide services outside of regular business hours?

Yes. We often work before or after hours, or whenever it fits best with your operation, to minimize disruption.

How do I get started?

It’s simple - reach out to us, schedule a walkthrough, and we’ll provide a detailed, transparent proposal.

What people are saying

See our reviews & testimonials

Diakonos cleaned a construction cleanup for my business. The team did an incredibly detailed job that was reflective of the quote and accurate to what they said they could do. Can’t recommend them highly enough and will definitely be calling them again!

Rachel Foshee
Business Owner

Very friendly receptionist!

Hannah P.
West Knoxville

I’ve known Luke for many years.  He is a man of integrity and an exceptional Christian businessman. He will get the job done for you and do it well! Don’t hesitate to have him quote your job. He’s got a great team and is truly gifted in the area of service.

Tarr Trek
Knoxville, TN

I’ve been a customer of Luke’s for many years, and he has always operated with fairness and integrity. He’s attentive to customer needs and consistently follows up quickly whenever questions or concerns arise. A dependable and trustworthy professional - highly recommend his janitorial services.

John D.
Knoxville, TN

Luke Duncan is building an incredible janitorial business here in Knoxville. He's been in the industry for over a decade, he cares about people and treating folks right, and he's as honest as they come. I highly recommend Diakonos for all your janitorial and building maintenance needs.

Ezekiel R.
Small Business Owner

Ready for a facility that always feels clean, safe, and taken care of?

Reliable janitorial and building maintenance from a local Knoxville team you’ll actually enjoy working with. Schedule your free walkthrough and custom quote - takes about 30 minutes, zero pressure.